Frequently Asked Questions
Getting Started with WhereSafe
Click Here to begin the activation process, enter your activation code and select your service plan.
We recommend using a computer on a google chrome browser to make life easy!
Please allow up to 48 hours for us to process your order, we will send you an email to finish creating your account called "Order Processed" this contains the link to create your account.
Please check your Junk/Spam folder within your emails if not email info@wheresafe.com.
Click Here to download the app on an Apple device.
Click Here to download the app on an Android device.
Use the credentials you have created which have been sent to the email address you signed up with.
You can change your settings when you are logged into the app or you can change them on our website on your My Account page.
Click Here to access your My Account page.
Once activated, please ensure your device is turned on and wait 10 minutes for data to appear in your account.
Your Device
Click Here for the installation guide.
Click Here for the installation guide.
Click Here for the installation guide.
Your Device
Daily or Weekly History Reports, Custom SafeZone, Additional Monitors, 60 Second Update Boost, and Data Retrieval services.
Email info@wheresafe.com today!